Brightly Privacy Policy 

Effective Date: March 31, 2026
 

At Brightly, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.
 

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, phone number, email address, and service address

• Service Information: Property details, maintenance needs, and service history

• Communication Data: Records of calls, texts, and customer support interactions
   

2. How We Use Your Information

We use your information to:

• Schedule and manage home maintenance services

• Communicate about appointments, updates, and follow-ups

• Provide customer support and improve our services

• Send service-related notifications and reminders
   

3. Communications & Consent

By providing your contact information, you consent to receive calls and text messages related to your services, including scheduling, maintenance coordination, and follow-ups.

• Message and data rates may apply

• Message frequency may vary

• You can opt out at any time by replying STOP to any text message
   

4. How We Share Information

We do not sell your personal information. We may share information only with:

• Service providers and technicians performing work on your property

• Technology providers (such as scheduling, CRM, and communication platforms)

• Legal authorities if required by law
   

5. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse.
 

6. Your Choices

You may:

• Opt out of communications at any time by replying STOP

• Request access, updates, or deletion of your information by contacting us
   

7. Data Retention

We retain your information only as long as necessary to provide services and meet legal obligations.
 

8. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect information from children.
 

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
 

10. Contact Us

If you have questions about this Privacy Policy, please contact us:
Phone: 480-442-1133

Email: support@brightlyhomecare.com

🌐 www.brightlyhomecare.com